The speed at which an organization builds out and customizes its system is up to the organization. It will, in part, be dependent on the time that the staff, employees / volunteers have to develop and implement the system. There are a number of tools and options to consider and utilize to accomplish this and Partners for Change can assist in determining the path they will take to successfully develop and implement their TouchStone system.
In addition, all TouchStone clients are supported by Business Design Corporation (the developers and owners of the application). This includes:
Technical support, training services (through live webinars and on‐demand training seminars). Email and telephone technical support is always available.
Free online training via scheduled and on‐demand webinars to assist users with implementation of their TouchStone account.
Systems maintenance and updates and new system releases.
Complete system security and back‐up through Rack Space and VeriSign.
Membership in the BDC Business Community to TouchStone for Nonprofit users which gives them access to Business Systems Designers to assist with each system and procedure.
If needed, systems development support is also available from Partners for Change and BDC at a reasonable cost.
