Every nonprofit is unique, with its own set of mission-specific programs, services and practices and its own strategies for success so TouchStone is completely customizable. Each TouchStone client has its own TouchStone account that they will customize to meet their specific needs.
As an organization begins to build processes within their TouchStone account, they will go through a process evaluation process. If an organization feels that certain processes function well already – those can simply be uploaded into the application. If they feel they are lacking certain processes or that some of their processes need work, they can access the “Nonprofit Systems Library”. This library contains sample workplans, checklists, scripts, and other process tools. They can add any of these processes or associated tools and customize them to suit their organization.
The library includes not only nonprofit processes like program and service delivery, volunteer administration, fundraising, and board development and governance, but also typical business processes like strategic planning, HR, financial management, communications, etc. Of course, any process can be built from scratch using TouchStone’s business development tools and added to the organization’s TouchStone account.
As a note, TouchStone is not designed to replace a donor management system (CRM), membership management application, financial accounting software, or other external systems. Rather it is an integration tool that allows an organization to build, document, and assign accountability for all of the processes associated with using these external applications. This will allow them to maximize their functionality and impact.
This nonprofit library will continually be updated with new content that becomes immediately available to all TouchStone nonprofit clients. |
